Create a key to copy examples filled with your team.

Custom receiving domains

Collect on inbound.your-domain. Do not MX the sending domain.

A domain-bound inbox collects on inbound.{sending_domain}, not on the sending domain. The sending domain must already be verified.

MX

Publish MX on the inbound host only. Point it at CAPSULE_INBOUND_MX. The inbox page shows the exact record, for example inbound.mail.example.com MX 10 inbound.postshiba.com.

  • Do not put PostShiba MX on the sending domain itself. That would steal the domain's existing mailbox mail.
  • Catch-all local_part * is allowed only when a sending domain is set. The address is *@inbound.{sending_domain}.
  • Hosted inboxes skip MX. They use CAPSULE_INBOUND_ZONE and stay mx_status=not_required.

Queue another MX check from the inbox page or POST /api/v1/inboxes/:id/verify.

About

PostShiba is the transactional email platform that powers Bento behind the scenes. You can build your own products, like Bento, on top of it.

© 2026 PostShiba by Backpack Internet Pty. Ltd. All rights reserved.

The same policies that govern Bento are applied to PostShiba Privacy | Terms | Security