Create a key to copy examples filled with your team.
Delivered but not in the inbox
Delivered means the destination accepted the message.
delivered means the destination accepted the message. It is not a guarantee a human saw it. Check spam, filters, and the cluster events log.
PostShiba does not emit open or click. Webhook endpoints accept those names, but we never write them.
Open the event list on the cluster, or GET /api/v1/teams/:team_id/clusters/:cluster_id/message_events. Filters apply first, then the list is capped at 200.